Terms & Conditions
Car Rental – Terms & Conditions
Driver Eligibility
To rent a vehicle from BV Car Dubai, the driver must be at least 21 years old. Drivers under 25 may be subject to a young driver surcharge.Valid Driver’s License
Renters must present a valid driver’s license held for a minimum of one year. International visitors may also be required to provide an International Driving Permit (IDP).Security Deposit
A refundable deposit is collected at the start of the rental period and will be reimbursed after the vehicle is returned, provided no extra charges apply.Mileage Limits
Each rental includes a generous daily kilometer allowance. If exceeded, additional charges will apply at a minimal rate per extra kilometer.Fuel Policy
Vehicles are delivered with fuel, and customers are expected to return them with the same fuel level. Refueling charges apply if returned with less fuel.Tolls, Fines & Salik
Charges for toll gates (Salik), parking, and traffic fines will be billed separately. An administrative fee may also apply. A detailed report will be shared for full transparency.Insurance
Basic insurance is included with every rental. For extended protection, comprehensive insurance upgrades are available at competitive rates.Vehicle Return Time
If you’re returning the car early or experiencing a delay, kindly inform us in advance. Late returns may result in additional fees.Accident Protocol
In the event of an accident, immediate reporting is required. A police report must be filed for insurance claims to be processed.Authorized Use
Rental cars are strictly for on-road use. Off-roading, racing, or cross-border travel are not permitted unless approved in writing prior to the rental.Promotional Offers
Promotions are available for a limited time and depend on availability.
Car Sales – Terms & Conditions
Vehicle Inspection
We encourage customers to inspect the vehicle or bring a qualified mechanic before purchase. We’re happy to provide full support during this process.Payment Terms
Full payment must be completed before the vehicle is handed over. If you need financing, our team can assist in arranging a suitable plan.Transfer of Ownership
Upon payment, we will help guide you through the registration and ownership transfer efficiently and transparently.Warranty Availability
Some vehicles may include a limited warranty, depending on the model. For complete details, please contact our team.Registration & Insurance Services
We offer assistance with insurance and registration. Any related costs will be communicated clearly before finalizing the purchase.Return & Refund Policy
All sales are final once payment is made, unless stated otherwise in a written agreement. We aim to handle all transactions with honesty and fairness.Vehicle Condition Disclosure
Vehicles are sold on an as-seen basis, and we are fully transparent about their condition. A comprehensive condition report is available upon request.Service Records
Where available, we provide service and maintenance history to help you make an informed decision.Taxes & Administrative Fees
All applicable VAT and admin charges will be itemized in your invoice—no hidden costs.Sales Offers & Discounts
Discounts and special prices are time-sensitive and subject to availability. Act quickly to benefit from these limited-time deals.